1. Accreditation Comprehensive Review
Evaluation:
“ABEST21 certifies that the School’s educational and research activities satisfy all or most accreditation standards. The School’s Kaizen plans are excellent, and quality maintenance and improvement of education and research are very promising and excellent. Accreditation commences April 1, 2021 for a five-year period.”
PRT Comments:
Overall, MSU has already showed a significant progress in implementing the ABEST21 standards. This transformation is surely due to strong and unique leadership of MSU. The School’s strategies and the execution of all programs are properly managed, especially in terms of setting the long- and short-term strategic plan.
The School’s uniqueness and its focus can be seen in their concept “2E and 2G” which means employability, entrepreneurship, giving and gratitude. The School believes that translating this concept in its programs is indispensable for achieving its mission and vision. Moreover, the School introduced its unique selling point, “Job creator rather than job seeker” to ensure their alumni can create opportunities for others, not just seek the jobs.
[Unit-1]
PRT Comprehensive Comments:
MSU has come very far since its inception, and that is commendable. MSU can exploit the ABEST21 standards to identify and address issues, perform continuous improvement and benchmark for moving forward.
[Unit-2]
PRT Comprehensive Comments:
In general, the School meets accreditation standards. In the times of the pandemic, the School can consider a holistic risk management approach to address risks for the sustainability of the University. The School can also consider including stakeholders (students & alumni) at the institutional strategic decision-making level (Uni level Committee), whereby e.g. alumni can be encouraged to contribute to the endowment.
The School also needs to develop “soft” infrastructure such as Digital infrastructure, Innovative academic & training, Networked infrastructure (e.g. Industry Interactions for Training, Placement & Entrepreneurship), Intellectual Property infrastructure, Motional infrastructure, Belongingness & connectedness of all stakeholders. The School also needs to optimize utilization of its physical facilities, adopting lean approach and service-level agreements.
Specific to the Accounting program which is professionally oriented, more focus should be on ethical principles and practices in the accounting context.
[Unit-3]
PRT Comprehensive Comments:
Generally, the SCR prepared by the School is comprehensive. The efforts taken by the School to provide quality education programs are commendable. In preparing the accreditation document, the School is advised to provide more evidence-based and accurate information, to enable appropriate analysis and identification of issues for improvement.
2. Good Practice in the Program Management Education
[FBMP]
Title:
“Excellence in Education and Research with Benchmarking”
Reasons:
Currently all economies all over the world suffer due to COVID-19. Recession is already taking place in some countries, and many experts believe that HRD quality will influence the speed of recovery. MSU focuses on building their norms and values around 2E and 2G to achieve its mission and vision, namely to be job creator rather than job seeker.
The reason why the best practice is focused on “2E and 2G” is that this is a new philosophy in the business world. While the business world is obsessed with competition and fight for efficiency, the School promotes values that build “human with character” for a better world. Benchmarking is also needed for the School that strives to become the center of excellence. It can be a tool for evaluating and improving the School’s programs and strategies.
3. Matters to be noted
[FBMP]
PRT Comprehensive Comments:
Self-evaluation is an important phase in quality improvement, and should be presented with data and its analysis. In the report, there is still not enough data to support all the statements.
Faculty international exchange is still needed, especially to gather more experience in research, publications, and School’s international branding. This exchange should be planned and facilitated.
[Unit-1]
Overall, the comments in the report stating that “On request from the panel, Evidence can be provided any time before, during or after the interview through the online presentation,” is not favored at all. The spirit of ABEST21 is for continuous improvement and excellence, not an audit exercise. Key facts and data need to be given in the report to allow clarity for readers.
[Unit-2]
The issues in self-evaluation are mostly too general; they need to be described more specifically and in more detail. Supporting evidence should be provided to substantiate the discussions.
[Unit-3]
The information presented in the SCR should be updated and contain accurate information to reflect the current situation, so that issues for improvement can be identified clearly, and appropriate measures for continuous improvement can be taken.